Cannabis Budtender: Expert Customer Experience

Renew Cannabis Co.; Palmer (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Green Gold Group in Palmer is seeking knowledgeable Budtenders to educate customers on cannabis products and provide top-tier service at our new dispensary. You will handle POS transactions, ensure compliance with state regulations, and promote a positive store environment focused on customer satisfaction and company growth.

Candidates should communicate effectively, stay informed about product availability, and maintain accurate records while offering a welcoming, empathetic customer experience

Qualifications

• Provide excellent customer service and educate customers on products.
• Comply with state cannabis regulations and Green Gold Group SOPs.
• Communicate effectively to meet customer needs and promote growth.
• Maintain confidentiality and handle customer information securely.
• Keep up-to-date with product knowledge and availability.

Responsibilities

• Provide a high-end customer service experience focusing on engagement and education.
• Maintain a positive work environment aligned with company growth.
• Understand legal cannabis industry from medical and adult-use perspectives.
• Accurately complete transactions using the point-of-sale system.
• Describe production processes and maintain knowledge of product availability.
• Assist with store presentation, cleanliness, and safety for a positive retail experience.
• Support management with other duties in a timely manner.

Skills

Customer service

Communication

Sales experience

POS system

Regulatory compliance

Tools

POS system

Job description

Green Gold Group in Palmer is seeking knowledgeable Budtenders to educate customers on cannabis products and provide top-tier service at our new dispensary. You will handle POS transactions, ensure compliance with state regulations, and promote a positive store environment focused on customer satisfaction and company growth.

Candidates should communicate effectively, stay informed about product availability, and maintain accurate records while offering a welcoming, empathetic customer experience