Cannabis Budtender — Expert Customer Experience

Tree House Craft Cannabis; Dracut (MA); On-site; USD 36,000 - 42,000; Full time

Job summary

Tree House Craft Cannabis is a Dracut, MA dispensary offering Budtender roles on a part-time or full-time basis. The position emphasizes delivering a world-class customer experience, building loyalty, and promoting cannabis education.

Budtenders must be adaptable, compliant with safety and regulatory standards, and capable of handling high-volume transactions while maintaining a welcoming environment for customers at all times.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven expertise and experience to accurately manage a register.
• Exceptional customer service skills.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• A highly self-motivated and ethical individual.
• Valid driver's license and ability to pass a Motor Vehicle Record background check.

Responsibilities

• Maintain an in-depth knowledge of cannabis products and strains and regional knowledge.
• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who executes world-class customer service.
• Drive repeat business through local networking, data capture, and loyalty-building.
• Maintain up-to-date knowledge on products, industry knowledge, and cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards and strong sales techniques.
• Accurately utilize the store's Point of Sale system and ensure transaction accuracy.
• Follow dispensary protocols including safety protocols and compliance with security policies.

Skills

Customer service

Attention to detail

Communication skills

Data analysis

POS system

Problem solving

Tools

POS system

Job description

Tree House Craft Cannabis is a Dracut, MA dispensary offering Budtender roles on a part-time or full-time basis. The position emphasizes delivering a world-class customer experience, building loyalty, and promoting cannabis education.

Budtenders must be adaptable, compliant with safety and regulatory standards, and capable of handling high-volume transactions while maintaining a welcoming environment for customers at all times.