Cannabis Budtender — Customer Experience & Compliance

Reverie 73; Beverly (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short/Long term disability

Life insurance

401k

Paid time off

Holiday pay

Competitive wages

Company outings

Job summary

Reverie 73 seeks an energetic team member to enhance the customer experience in a welcoming, compliant cannabis retail setting. You will educate guests on safe use, manage transactions, and support inventory and security processes onsite.

Ideal candidates bring 2+ years in client-facing roles, strong communication, and a willingness to work varied shifts per scheduling needs. Reverie 73 offers competitive benefits and a collaborative team culture.

Qualifications

• High school diploma or equivalent.
• 2+ years' experience in a fast-paced, client-service intensive industry.
• Previous dispensary experience helpful.
• Bilingual or multilingual a plus but not required.

Responsibilities

• Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
• Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
• Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
• Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
• Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately.
• Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
• Maintain a sanitary, clean, and safe store environment.
• Assist as needed in the fulfillment and inventory processes, ensuring accuracy and attention to detail.
• Assist as needed with security responsibilities.
• Assist with training new employees.
• Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
• Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training.

Skills

Customer service

Effective communication

Team collaboration

Multilingual (plus)

Education

High school diploma or equivalent

Tools

Electronic POS

METRC

Inventory systems

Job description

Reverie 73 seeks an energetic team member to enhance the customer experience in a welcoming, compliant cannabis retail setting. You will educate guests on safe use, manage transactions, and support inventory and security processes onsite.

Ideal candidates bring 2+ years in client-facing roles, strong communication, and a willingness to work varied shifts per scheduling needs. Reverie 73 offers competitive benefits and a collaborative team culture.