Cannabis Sales Associate (Budtender) - FT - Beverly

Reverie 73; Beverly (MA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short and long term disability

Life insurance

401k plan with company match

Paid time off

Holiday pay

Competitive wages

Job summary

Reverie 73 in Beverly, MA seeks a Cannabis Customer Experience Associate to welcome guests, share product knowledge, and ensure compliant, safe purchases. You will manage POS transactions, verify quantities, and support inventory and fulfillment with meticulous attention to detail.

We require a high school diploma, 2+ years in a fast-paced service environment, and the ability to pass background checks (Massachusetts iCori). Bilingual abilities are a plus; weekend/evening shifts required.

Qualifications

• Must be at least 21 years of age.
• Able to pass extensive background checks (Massachusetts iCori check).
• Must provide 1 professional and 1 personal reference.
• Must obtain and maintain Marijuana Establishment Agent Registration Card.

Responsibilities

• Manage all aspects of the customer experience, focusing on safe, welcoming, compliant visits.
• Perform POS transactions accurately and verify selections and quantities.
• Ensure compliance with CMR 500.105 and 500.140 with Compliance personnel.
• Adhere to state, regulatory, and dispensary policies and procedures.
• Educate guests on dosage, administration methods, and responsible use.
• Maintain a sanitary, safe store environment and assist with inventory processes.
• Assist with security duties: sign in visitors, monitor deliveries, verify age.
• Participate in training new employees and share product knowledge.

Skills

Customer service

Effective communication

Bilingual

Attention to detail

Education

High school diploma or equivalent

2+ years experience in fast-paced client-service industry

Tools

Electronic POS

Inventory systems

METRC

Job description

Overview / Objectives:

• Provide customers with a comfortable, inspirational, and creative experience.
• Provide informed, accurate, and comprehensive product information to customers.
• Educate customers regarding safe and responsible cannabis consumption.
• Perform a variety of dispensary-related functions.

Specific Responsibilities:

• Manage all aspects of the customer experience, focusing on creating safe, welcoming, positive, and compliant customer visits.
• Perform transactions through the POS system accurately and efficiently; verify selection and quantity of customer purchases and ensure compliance with legal purchase limits.
• Partner with Compliance personnel to ensure retail transactions are carried out in compliance with CMR 500.105 and 500.140.
• Adhere to all state, regulatory, and dispensary requirements, policies, and procedures.
• Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately.
• Maintain an advanced understanding of all products and educate guests regarding dosage, administration methods, safe, and responsible use.
• Maintain a sanitary, clean, and safe store environment.
• Assist as needed in the fulfillment and inventory processes, ensuring accuracy and attention to detail.
  • Accept manifested transfers of product to ensure product on-hand is accurate within METRC and enter product quantities into inventory system.
  • Maintain organized and consistent product storage systems
  • Conduct cycle counts and quarterly audits as requested.
  • Record and report marijuana waste.
  • Notify the General Manager of any inventory discrepancies / issues.
  • All other tasks as needed to ensure a compliant, orderly, and well-maintained product inventory, and accurate fulfillment processing.
• Assist as needed with security responsibilities.
  • Sign in visitors and monitor deliveries in and out of the building and loading area.
  • Ensure that every customer is at least 21 years of age before allowing them into the building.
  • Notify General Manager or Assistant General Manager of any emergency event that may require immediate response.
  • Maintain knowledge of security response SOPs
• Assist with training new employees.
• Ensure responsible product consumption and service by discreetly notifying appropriate managers of concerns and observations.
• Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training

Qualifications:

• Education and work experience –
  • High school diploma or equivalent.
  • 2+ years' experience in a fast-paced, client-service intensive industry.
  • Previous dispensary experience helpful.
  • Bilingual or multilingual a plus but not required.
• Knowledge and skills –
  • Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.
  • Able to communicate effectively and politely to all colleagues, community members, and customers.
• Requirements –
  • Must be at least 21 years of age.
  • Able to successfully pass an extensive background check.
  • Must provide 1 professional and 1 personal reference.
  • Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
  • Willing to work differing shifts including evenings and weekends.
  • Willing to attend events outside of the dispensary including but not limited to – trade shows, company sponsored events, required on and off-site trainings, etc.

Our mission is to Listen, Explain, Inspire and Delight you as we share our love of cannabis with our community. If you're interested in being part of our journey, we'd love to hear from you!

Reverie 73 is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure everyone feels supported and connected at work!

At Reverie 73, we care about our employees. This is reflected by the wide selection of benefits we offer to our team members. We offer medical, dental, vision, short and long term disability, life insurance, a company matched Safe Harbor 401k plan, and more. We also provide our team members with paid time off, time-and-a-half holiday pay, and exceptional wages.

Reverie 73 is also about the fun - such - discounts on products, company outings and events, and more! Best of all, we are privately owned and operated by local business people who put family, employees, and community first!

Reverie 73 is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Reverie 73 is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.

• Able to successfully pass an extensive background check. Massachusetts cannabis regulations require all applicants to pass an iCori check.