Cannabis Budtender & Customer Experience Pro

Holistic Industries; Philadelphia (Philadelphia County); Hybrid; USD 1,929,000 - 2,755,000; Full time

Benefits offered by this job

Monthly bonus program

Tele-medicine for urgent care and mind

Employee discount in stores

401(K) with company match

Referral program

Generous PTO

Job summary

Holistic Industries is hiring for a customer-focused retail role in which you will deliver a welcoming, knowledgeable experience for every visitor. You will share cannabis expertise, assist with purchases, and maintain meticulous cash handling during shifts.

The position emphasizes teamwork, adaptability, and a positive store atmosphere across weekends and open/close duties. Ideal candidates love cannabis, communicate clearly, and enjoy helping diverse customers learn about products.

Qualifications

• You love to provide friendly and exceptional customer service and have excellent communication skills.
• You are passionate about cannabis and about helping others experience its value.
• You are welcoming and inclusive of others, value individual differences, and love being part of a winning team.
• You have experience with operating a point-of-sale system, cash handling, and have meticulous attention to detail.
• You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently.

Responsibilities

• Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share a comprehensive knowledge of cannabis-related topics, current trends, and provide valuable information to customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication

Cannabis knowledge

POS system

Cash handling

Attention to detail

Multi-tasking

Team player

Inclusive culture

Tools

POS software

Job description

Holistic Industries is hiring for a customer-focused retail role in which you will deliver a welcoming, knowledgeable experience for every visitor. You will share cannabis expertise, assist with purchases, and maintain meticulous cash handling during shifts.

The position emphasizes teamwork, adaptability, and a positive store atmosphere across weekends and open/close duties. Ideal candidates love cannabis, communicate clearly, and enjoy helping diverse customers learn about products.