Cannabis Budtender — Customer Education & Wellness Advocate

Renew Cannabis Co.

Crystal Lake (IL)

Hybrid

USD 25,000 - 28,000

Full time

14 days+

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Job summary

Ivy Hall in Illinois seeks an enthusiastic Budtender to deliver personalized cannabis education and hospitality in a fast-paced retail setting. You will guide guests through product recommendations, ensure compliant transactions, and support a welcoming store atmosphere.

The role emphasizes customer focus, ongoing education, and collaboration with team members to meet store goals in a state-regulated environment.

Qualifications

  • High School Diploma or equivalent required.
  • 1-2 years of retail, hospitality, or customer-facing experience preferred.
  • Must be 21 years of age or older and able to register as a cannabis agent with the state.

Responsibilities

  • Greet customers with warmth and professionalism, tailoring recommendations to individual preferences and experience levels.
  • Guide customers through their cannabis education journey and build loyalty with returning guests.
  • Process customer transactions accurately using the POS system and ensure compliance with state inventory protocols.
  • Verify customer identification and assist at the front desk to ensure compliance and security.
  • Prepare and verify online orders for accuracy prior to pickup.
  • Stock, merchandise, and replenish product displays for both regulated and unregulated inventory.
  • Maintain a clean, organized, and compliant workspace aligned with state rules.

Skills

Customer service
Cannabis education
Communication
POS system
Inventory awareness

Education

High School Diploma

Tools

POS system
Microsoft Word
Excel

Job description

Ivy Hall in Illinois seeks an enthusiastic Budtender to deliver personalized cannabis education and hospitality in a fast-paced retail setting. You will guide guests through product recommendations, ensure compliant transactions, and support a welcoming store atmosphere.

The role emphasizes customer focus, ongoing education, and collaboration with team members to meet store goals in a state-regulated environment.

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