Budtender: Cannabis Education & Customer Experience

Renew Cannabis Co.; Illinois; Hybrid; USD 25,000 - 28,000; Full time

Job summary

Ivy Hall in Illinois is seeking a personable Budtender to join our fast-paced team. You will provide personalized cannabis education, guide customers through product lines, and deliver hospitality that makes every visit educational and welcoming.

This role emphasizes accuracy, compliance with state regulations, inventory awareness, and teamwork. The right candidate is 21+, has 1–2 years retail experience, and is eager to learn about cannabinoids while building lasting guest relationships.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail, hospitality, or customer-facing experience preferred.
• Must be 21 years of age or older and able to register as a cannabis agent with the state.

Responsibilities

• Greet customers warmly, professionalism, and a welcoming attitude.
• Guide customers through their education journey, tailoring recommendations to preferences and experience levels.
• Build lasting relationships with returning guests, fostering loyalty and brand trust.
• Process customer transactions accurately using the POS system, ensuring compliance with all state-monitored inventory protocols.
• Verify customer identification and assist at the front desk as needed to ensure compliance and security.
• Prepare and verify online orders for accuracy prior to pick-up.
• Stock, merchandise, and replenish product displays for both regulated and unregulated inventory.
• Maintain a strong understanding of state and local cannabis regulations; adhere to all compliance requirements.
• Ensure accuracy in recordkeeping within the state inventory system.
• Maintain a clean, organized, and sanitized workstation and retail environment at all times.
• Support managers and fellow budtenders to achieve store goals.
• Participate in ongoing cannabis education and product training sessions.

Skills

Customer service

Sales

Cannabis knowledge

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Word

Excel

Job description

Ivy Hall in Illinois is seeking a personable Budtender to join our fast-paced team. You will provide personalized cannabis education, guide customers through product lines, and deliver hospitality that makes every visit educational and welcoming.

This role emphasizes accuracy, compliance with state regulations, inventory awareness, and teamwork. The right candidate is 21+, has 1–2 years retail experience, and is eager to learn about cannabinoids while building lasting guest relationships.