Remote Budtender: Cannabis Education & Customer Experience

Ivy Hall; Crystal Lake (IL); Hybrid; USD 25,000 - 26,000; Full time

Job summary

Ivy Hall in Illinois is seeking a friendly, knowledgeable Budtender to join our high-energy cannabis retail team. You will deliver personalized product guidance, education, and hospitality while ensuring compliance in a fast-paced environment.

The ideal candidate is guest-focused, detail-oriented, and eager to learn about cannabinoids, terpenes, and wellness. This role offers growth in a community-focused, inclusive company that values connection and education.

Qualifications

• High School Diploma required.
• 1–2 years of retail, hospitality, or customer-facing experience preferred.
• Must be 21 years of age or older and able to register as a cannabis agent with the state.

Responsibilities

• Greet customers with warmth, professionalism, and a welcoming attitude.
• Guide customers through their cannabis education journey and tailor recommendations to preferences.
• Process customer transactions accurately using the POS system and ensure compliance.
• Verify customer identifications and assist at the front desk to ensure compliance and security.
• Prepare and verify online orders for accuracy prior to pick-up and stock displays.

Skills

Customer service

Cannabis knowledge

Team player

Adaptability

Education

High School Diploma

Tools

POS systems

Microsoft Word

Excel

Job description

Ivy Hall in Illinois is seeking a friendly, knowledgeable Budtender to join our high-energy cannabis retail team. You will deliver personalized product guidance, education, and hospitality while ensuring compliance in a fast-paced environment.

The ideal candidate is guest-focused, detail-oriented, and eager to learn about cannabinoids, terpenes, and wellness. This role offers growth in a community-focused, inclusive company that values connection and education.