Cannabis Education Concierge & Guest Experience

Ivy Hall; Illinois; Hybrid; USD 25,000 - 28,000; Full time

Job summary

Ivy Hall in Illinois is seeking a Budtender to deliver personalized cannabis education and hospitality in a fast-paced retail setting. You will greet guests, tailor recommendations, and help them explore products while ensuring compliance with state regulations.

The ideal candidate enjoys building relationships, thrives on high-energy service, and is eager to expand product knowledge through ongoing education and teamwork within Ivy Hall’s community-focused stores.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail, hospitality, or customer-facing experience preferred.
• Must be 21 years of age or older and able to register as a cannabis agent with the state.
• Competent using standard office and retail technology (POS systems, Microsoft Word, Excel, email, etc.)
• Ability to lift up to 30 pounds unassisted and remain standing or walking for 5+ hours per shift.
• Strong attention to detail and ability to follow procedures precisely.

Responsibilities

• Greet customers with warmth and professionalism, guiding them through cannabis education.
• Tailor recommendations to individual preferences and experience levels.
• Build lasting relationships with returning guests and foster loyalty and brand trust.
• Process transactions using the POS system and ensure compliance with inventory protocols.
• Verify customer IDs and assist at the front desk to ensure compliance and security.

Skills

Retail experience

Customer service

POS familiarity

Microsoft Word

Excel

Education

High School Diploma or equivalent

Tools

POS systems

Microsoft Word

Excel

Job description

Ivy Hall in Illinois is seeking a Budtender to deliver personalized cannabis education and hospitality in a fast-paced retail setting. You will greet guests, tailor recommendations, and help them explore products while ensuring compliance with state regulations.

The ideal candidate enjoys building relationships, thrives on high-energy service, and is eager to expand product knowledge through ongoing education and teamwork within Ivy Hall’s community-focused stores.