Budtender: Cannabis Education & Guest Experience

Ivy Hall; Waukegan (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Hall in Illinois seeks a Budtender to guide customers with personalized cannabis education in a fast-paced, high-energy retail setting. You will greet guests, tailor recommendations, and ensure compliance while delivering friendly service and building guest loyalty.

This role emphasizes hospitality, product knowledge, and team collaboration. Ideal candidates have 1–2 years in retail or hospitality, are 21+, and eager to learn about cannabinoids and state regulations.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of retail, hospitality, or customer-facing experience preferred.
• Must be 21 years of age or older and able to register as a cannabis agent with the state.

Responsibilities

• Greet customers with warmth and professionalism; tailor cannabis recommendations to individuals.
• Guide customers through education journey and build guest loyalty.
• Process transactions accurately using the POS system and ensure compliance with inventory protocols.
• Verify IDs and assist at the front desk to support compliance and security.
• Stock and replenish product displays and prepare online orders for pickup.

Skills

Customer service

Cannabis education

Communication

Education

High School Diploma

Tools

POS systems

Microsoft Word

Excel

Job description

Ivy Hall in Illinois seeks a Budtender to guide customers with personalized cannabis education in a fast-paced, high-energy retail setting. You will greet guests, tailor recommendations, and ensure compliance while delivering friendly service and building guest loyalty.

This role emphasizes hospitality, product knowledge, and team collaboration. Ideal candidates have 1–2 years in retail or hospitality, are 21+, and eager to learn about cannabinoids and state regulations.