Candy Shop Sales Associate - Flexible Hours & Growth

It'sugar LLC; Miami (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Employee merchandise discount

Holiday pay for Company-designated.hol

401(k) retirement savings plan with公司匹

Employee Assistance Program (EAP)

Opportunities for training,development

Fun, collaborative, and energetic work

Job summary

IT'SUGAR in Miami is seeking a Sales Associate to deliver memorable customer experiences, stock displays, and support store goals. You’ll greet customers, recommend treats, enroll loyalty, and ensure clean, inviting spaces.

No prior retail experience is required—we offer comprehensive training in a fun, energetic environment with flexible scheduling and opportunities for growth within the sweet team.

Qualifications

• Must be at least 18 years old.
• Retail experience not required—we're happy to train the right candidate.
• Positive, outgoing, energetic personality with a passion for delivering exceptional customer service.
• Strong communication and interpersonal skills with the ability to work effectively as part of a team.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to operate a POS/register, handheld devices, and other basic office equipment.

Responsibilities

• Greet every customer promptly and enthusiastically while building genuine connections through friendly conversation and personalized service.
• Deliver knowledgeable product recommendations, answer questions, and assist customers in finding the perfect treats and gifts.
• Use consultative selling techniques to recommend complementary products and enhance the customer experience while supporting individual and store sales goals.
• Create memorable moments by entertaining customers through product samples, where applicable.
• Proactively engage customers at checkout by introducing the IT'SUGAR loyalty program, communicating its benefits, and encouraging enrollment to enhance the customer experience.
• Accurately and efficiently operate the point-of-sale (POS) system while processing customer transactions
• Execute merchandising standards and maintain visual displays in accordance with company guidelines.
• Assist with floor moves, seasonal resets, new product launches, promotions, and special events.
• Receive, unpack, stock, organize, and replenish merchandise throughout the store and stockroom.
• Follow all food safety and safe food handling procedures when stocking, handling, sampling, and merchandising edible products to help maintain product quality and comply with company standards.
• Maintain cleanliness throughout the sales floor, stockroom, checkout area, breakroom, and restrooms, including sweeping, mopping, dusting, sanitizing, and other housekeeping tasks.
• Follow all Loss Prevention (LP) policies and procedures and promptly communicate safety or LP concerns to store leadership.
• Other duties as assigned

Skills

Customer service

Retail experience

Communication skills

Teamwork

POS operation

Tools

POS system

Handheld devices

Job description

IT'SUGAR in Miami is seeking a Sales Associate to deliver memorable customer experiences, stock displays, and support store goals. You’ll greet customers, recommend treats, enroll loyalty, and ensure clean, inviting spaces.

No prior retail experience is required—we offer comprehensive training in a fun, energetic environment with flexible scheduling and opportunities for growth within the sweet team.