Candy Shop Manager — Lead a Sales-Driven Team

See S Candies; San Diego (CA); On-site; USD 47,000 - 51,000; Full time

Job summary

See’s Candies in San Diego is seeking a hands-on Retail Shop Manager who can lead a friendly sales team with a clear focus on customer service and business results. You will drive daily operations, meet sales goals, manage schedules, and ensure adherence to company policies and safety standards.

As a key leader, you’ll recruit, train and develop staff, coach performance, and monitor budgets while upholding See’s tradition of quality and service that has delighted customers for generations.

Qualifications

• Minimum 3 years of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow and enforce company policies and procedures.
• Flexibility to work weekends and holidays.

Responsibilities

• Lead the shop’s team, creating a sales-focused and customer-centric environment.
• Achieve daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Provide professional coaching and feedback to the team.
• Drive recruitment, selection, and recommendation of qualified candidates.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Monitor and control expenses to meet budgetary goals.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Maintain accurate timekeeping records and approve weekly payroll promptly.
• Ensure compliance with state and federal laws related to wages and breaks.
• Implement weekly work schedules in collaboration with District Sales Managers.
• Manage paperwork to meet established deadlines, covering banking, new hires, and inventory.
• Other duties as assigned.

Skills

Retail management

Leadership

Customer service

Communication

Cash handling

Merchandising

Coaching

Sales focus

Team development

Job description

See’s Candies in San Diego is seeking a hands-on Retail Shop Manager who can lead a friendly sales team with a clear focus on customer service and business results. You will drive daily operations, meet sales goals, manage schedules, and ensure adherence to company policies and safety standards.

As a key leader, you’ll recruit, train and develop staff, coach performance, and monitor budgets while upholding See’s tradition of quality and service that has delighted customers for generations.