Candlewood Suites Boston North Shore Danvers - Front Desk Agent

Aimbridge Hospitality, LLC; Danvers (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Candlewood Suites Boston/North Shore/Danvers in Danvers, MA is seeking a Front Desk Agent to warmly greet guests, manage check-ins/check-outs, and handle guest requests. You will be the face of the hotel, delivering seamless service and a welcoming experience from arrival to departure.

Ideal candidates bring a high school diploma, familiarity with hotel software, and a can-do attitude to support smooth front desk operations and cross-team coordination.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm guest service and check-in/out.
• Answer questions and handle requests from guests.
• Maintain smooth front desk operations with accuracy and timeliness.
• Coordinate with housekeeping and other hotel teams to fulfill guest needs.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information
Candlewood Suites Boston/North Shore/Danvers is a newly renovated extended-stay hotel offering a modern, comfortable environment for both guests and employees. The property features refreshed suites with full kitchens, upgraded in-room amenities, new bedding, a fitness room, and complimentary laundry facilities. Located at the junction of Route 1, I-95, and Route 114, the hotel sits close to Salem, Boston, Gloucester, and several major business hubs. It’s a pet-friendly, long-stay environment that blends convenience, comfort, and a welcoming atmosphere for travelers and staff alike.