Cancer Care Navigator & Patient Advocate

ADP, Inc.; Washington (District of Columbia); On-site; USD 43,000 - 55,000; Full time

Job summary

Whitman-Walker Health in Washington, DC, seeks a Cancer Patient Navigator to be the primary contact for participants in the Cancer Navigation Program, delivering culturally responsive, trauma-informed care along the cancer continuum.

You will work with clinical teams and community partners to reduce barriers, assist with insurance enrollment, transportation, and social supports, and document all activities in the electronic health records system.

Qualifications

• Bachelor’s degree in Public Health, Social Work, Human Services, Nursing, or related field preferred; equivalent lived and professional experience considered.
• Minimum 2–3 years of experience in cancer navigation, oncology services, patient navigation, case management, or chronic disease management required.
• Experience working in community health or nonprofit healthcare settings strongly preferred.
• Oncology Patient Navigation certification or related credential preferred.

Responsibilities

• Serve as the primary contact for Cancer Navigation Program participants.
• Conduct comprehensive needs assessments to identify barriers to cancer screening, diagnosis, treatment, and survivorship care.
• Provide patient education regarding cancer prevention, screening guidelines, diagnostic procedures, treatment options, and follow-up care.
• Assist patients with insurance enrollment, benefits navigation, prior authorizations, and financial assistance resources.
• Coordinate referrals, schedule appointments, and facilitate communication between patients and oncology providers.
• Connect patients to transportation services, dependent care/childcare resources, housing support, food access programs, and other supportive services.
• Conduct follow-up outreach to reduce missed appointments and support treatment adherence.
• Document all patient interactions and navigation activities in the electronic health record and required tracking systems.
• Collaborate with multidisciplinary teams including medical providers, nurses, behavioral health, social work, and financial navigation staff.
• Support community outreach and education initiatives to increase awareness of cancer screening and early detection services.
• Participate in case conferences and team meetings to ensure coordinated, high-quality care.
• Identify systemic barriers impacting marginalized communities and communicate trends to the Supervisor to inform program improvements.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Data entry accuracy

Data collection

Diversity sensitivity

Oncology knowledge

Education

Bachelor’s degree preferred or equivalent experience

Tools

EHR systems

HIPAA compliance

Job description

Whitman-Walker Health in Washington, DC, seeks a Cancer Patient Navigator to be the primary contact for participants in the Cancer Navigation Program, delivering culturally responsive, trauma-informed care along the cancer continuum.

You will work with clinical teams and community partners to reduce barriers, assist with insurance enrollment, transportation, and social supports, and document all activities in the electronic health records system.