Canada Parts Operations Leader

hitachi; Mount Pleasant (Westmoreland County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid leave and flexible work

Job summary

HITACHI ENERGY USA INC. seeks a Parts Operations Manager to lead the Canadian Spare Parts organization and drive operational and financial performance in alignment with North America strategy.

You will work across Sales, Service Operations, Supply Chain, Procurement, Engineering, and Finance to ensure customer commitments and process excellence. The role emphasizes demand planning, inventory management, and on-time delivery while advancing digital tools, governance, and continuous improvement

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Five to seven years of experience in Spare Parts Management, Aftermarket Services, Supply Chain, Inventory Planning, Customer Fulfillment, or Operations Management.
• Minimum three years of leadership experience managing and developing teams.
• Solid SAP knowledge, including MRP, Service Orders, Sales Orders, MTO, Inventory Management, Material Master Data, and related processes.

Responsibilities

• Manage the Canadian Parts Operations organization, including operational performance, financial results, customer satisfaction, employee engagement, and profitable growth.
• Execute the North America Parts strategy and represent Canada in operational reviews, strategic initiatives, performance management, and business transformation activities.
• Coordinate material planning, order execution, and delivery activities supporting projects, outages, modernization programs, and emergency response requirements.
• Manage and develop the Parts Operations team through clear performance expectations, development plans, succession strategies, and effective resource allocation.
• Oversee customer on-time delivery, backlog execution, revenue conversion, demand forecasting, inventory planning, replenishment, and material availability.
• Implement North America Spare Parts standards, procedures, governance, metrics, and continuous improvement across Canada.
• Support digital transformation, process automation, reporting, and harmonization across business units.
• Use SAP and dashboards to improve visibility, forecasting, planning, risk mitigation, and performance.

Skills

Leadership experience

Demand planning

Inventory management

Procurement

Logistics

Project support

Supply chain management

Operations management

Education

Bachelor's degree in Engineering, Business Administration, Supply Chain Management, Operations Management, or related field

Tools

SAP

Job description

HITACHI ENERGY USA INC. seeks a Parts Operations Manager to lead the Canadian Spare Parts organization and drive operational and financial performance in alignment with North America strategy.

You will work across Sales, Service Operations, Supply Chain, Procurement, Engineering, and Finance to ensure customer commitments and process excellence. The role emphasizes demand planning, inventory management, and on-time delivery while advancing digital tools, governance, and continuous improvement