Campus Union COO: Dining, Facilities & Events Leader

University of Wisconsin; Madison (WI); On-site; USD 153,000 - 187,000; Full time

Job summary

University of Wisconsin–Madison seeks a Chief Operating Officer for the Wisconsin Union to provide strategic leadership across dining, facilities, events, and Wiscard operations. You will lead multi-facility operations, capital planning, and a diverse workforce, ensuring safety, accessibility, and financial sustainability for millions of visitors.

You will report to the executive team, oversee direct reports, and drive revenue-generating activities while advancing the Union's mission and campus

Qualifications

• Ten or more years of progressively responsible leadership experience in hospitality, facilities management, dining services, event services, or related operations.
• Demonstrated experience managing large and complex budgets, personnel, and multiple operational units.

Responsibilities

• Directs strategic planning initiatives and establishes objectives to ensure appropriate use of financial, administrative and staffing resources, and alignment with the strategic plan.
• Executes and oversees self-operated and/or contracted auxiliary services and operations which may include university dining, bookstore, banking, vending, and other services.
• Oversees the operations, safety and security of Student Union facilities, event services, maintenance, and equipment.
• Fosters a welcoming and inclusive environment to all students, faculty, staff, and guests of the Student Union.
• Develops and directs budget and approves unit expenditures.

Skills

Leadership experience

Budget management

Strategic planning

Operations oversight

Hospitality management

Facilities management

Dining services

Event services

Education

Bachelor's degree in business administration, hospitality management, public administration, higher ed administration, facilities management, engineering, finance, accounting, or related field

Master's degree (MBA, MPA, Higher Education Administration, Hospitality Management, Organizational Leadership, or related field)

Job description

University of Wisconsin–Madison seeks a Chief Operating Officer for the Wisconsin Union to provide strategic leadership across dining, facilities, events, and Wiscard operations. You will lead multi-facility operations, capital planning, and a diverse workforce, ensuring safety, accessibility, and financial sustainability for millions of visitors.

You will report to the executive team, oversee direct reports, and drive revenue-generating activities while advancing the Union's mission and campus