Executive COO - Campus Union Operations & Hospitality

UW-Madison- Wisconsin Union; Madison (WI); On-site; USD 153,000 - 187,000; Full time

Benefits offered by this job

Comprehensive benefits

Wisconsin Retirement System

Job summary

Wisconsin Union in Madison seeks a Chief Operating Officer to lead the union’s dining, facilities, events and Wiscard operations. The COO reports to the Associate Vice Chancellor for Student Affairs and oversees nine campus buildings, guiding a large, diverse workforce to keep services safe, accessible and financially sustainable for millions of annual visitors.

This role requires entrepreneurial business sense, strong financial management, and inclusive leadership.

Qualifications

• Ten+ years of leadership experience in hospitality, facilities, dining services, or related operations.
• Experience managing large budgets and multiple operational units.
• Bachelor's degree in business, hospitality, or related field.

Responsibilities

• Directs strategic planning and oversees dining, facilities, and Wiscard operations.
• Oversees budgeting, forecasting, benchmarking, and financial performance.
• Directs operations across nine campus buildings and diverse services.
• Ensures safety, accessibility, and regulatory compliance.
• Provides executive leadership to union-wide programs and events.

Skills

Leadership

Budget management

Hospitality management

Strategic planning

People management

Education

Bachelor's degree in business administration or related field

Job description

Wisconsin Union in Madison seeks a Chief Operating Officer to lead the union’s dining, facilities, events and Wiscard operations. The COO reports to the Associate Vice Chancellor for Student Affairs and oversees nine campus buildings, guiding a large, diverse workforce to keep services safe, accessible and financially sustainable for millions of annual visitors.

This role requires entrepreneurial business sense, strong financial management, and inclusive leadership.