Campus Tour Guide

Concordia University, St. Paul; Saint Paul (MN); On-site; USD 19,000 - 22,000; Part time

Job summary

Concordia University, St. Paul is seeking Campus Tour Guides to join the Office of Admissions. You will lead engaging 60-90 minute walking tours for prospective students and families, sharing CSP experiences and highlighting programs such as nursing when applicable.

Represent CSP with enthusiasm and provide excellent customer service. Responsibilities include arriving early, staying after tours as needed, answering questions, and staying informed on campus updates.

Qualifications

• Must be reliable, punctual, and proactive in your role.

Responsibilities

• Lead engaging 60-90 minute walking tours for prospective students, families, and visiting groups (15-50 students).
• Provide tours of CSP and speak to program-specific highlights; share CSP experiences and insights on academics, housing, and student life.
• Create a welcoming, inclusive, and professional environment for all visitors.
• Answer questions and represent CSP with enthusiasm and authenticity.
• Stay informed on campus updates, tour routes, and admissions information.

Skills

Public speaking

Customer service

Engaging audiences

Reliability

Punctuality

Storytelling

Job description

Position Overview:

Campus Tour Guides are an integral part of the campus visit experience in the Office of Admissions for prospective students and families interested in attending CSP. Tour guides are responsible for positively representing CSP to our visitors, mainly prospective students and their families. Tour guides are expected to be knowledgeable about CSP, share their student experience, and represent the university with admiration and enthusiasm while providing the highest level of customer service. Tour guides are representatives of Concordia University both on and off-campus, as they contribute to an environment that upholds the mission and promise of the university. If you love CSP and guiding guests around campus while sharing your experience and what CSP has to offer - you will love this job and connecting with our prospective families!

Schedule & Tour Times:

• Tours are offered at the following times (as scheduled): 9:30 AM - 10:30 AM, 12:00PM - 1:00 PM, & 2:00 PM - 3:00 PM
• Tour guides are expected to:
  • Arrive 15 minutes prior to the tour start time.
  • Remain 15-30 minutes after each tour as needed.
• Lead engaging 60-90 minute walking tours for prospective students, families, and visiting groups (15-50 students)
• Provide tours of the nursing department and speak to program-specific highlights when applicable. Share your CSP experience and provide insight into academics, housing, and student life.
• Create a welcoming, inclusive, and professional environment for all visitors.
• Answer questions and represent CSP with enthusiasm and authenticity.
• Stay informed on campus updates, tour routes, and admissions information.
• Assist with admissions events and occasional group tours.

Experience Required:

• Must be reliable, punctual, and proactive in your role.
• Enthusiastic, friendly, and confident communicator.
• Ability to speak clearly and engage an audience of diverse individuals.
• A passion for sharing stories and experiences with others.

Why Join the Team?

• Build public speaking and leadership skills.
• Gain experience leading both individual tours and group visits.
• Connect with prospective students and families.
• Develop strong customer service and communication skills.
• Represent and share your CSP story in a meaningful and impactful way.

To be eligible to be a CSP student employee, one must:

• Be enrolled and registered as a CSP student (PSEO students are not eligible).
• Have a United States social security number.*
• Be in good standing with CSP academic requirements and student accounts.
• Have declared a major with CSP.
• For summer employment, priority will be given to the student employees who are enrolled and registered in summer courses.

*International students who are on a F-1 Visa must obtain an United States social security number: For assistance obtaining a social security number, please contact International Student Services at [e-mail]. More information can be found on the ISS website .

Equal Employment Opportunity Statement:

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable equal opportunity, directives and regulations of federal, state, and local governing bodies or agencies thereof, specifically Minnesota Statute 363. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, national origin, gender, disability, age, genetic information, creed, marital status, status with regard to public assistance, familial status, membership or activity in a local commission or any other status protected by applicable law. This policy applies to all employment practices and terms and conditions of employment, including but not limited to promotions, transfers, compensation, terminations, training, and participation in CSP sponsored benefits or programs. CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.csp.edu/student-life/title-ix/ .