Campus Technology Engagement & Adoption Lead

Auburn University; Auburn (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

Auburn University is seeking a Communications & Marketing Specialist II/III to work onsite in Auburn, Alabama. The role drives technology adoption through strategic outreach and clear, user‑centered communications across the Office of Information Technology.

The position requires a degree in Journalism, Communications, Marketing or related field, with experience in higher education marketing, adoption strategies, and stakeholder engagement.

Qualifications

• Degree in Journalism, Communications, Marketing or related field.
• Experience in marketing and communications services to include print journalism.
• Experience supporting technology initiatives within a higher education environment.
• Experience developing communication and adoption strategies for enterprise technology implementations.
• Experience in change management, organizational effectiveness, user adoption, or customer success initiatives.

Responsibilities

• Develops and implements campus-wide technology engagement and adoption strategies promoting awareness and effective use of university technology services.
• Partners with OIT leaders and stakeholders to create adoption plans, campaigns, trainings, and outreach activities.
• Plans and executes strategic communications on behalf of the CIO to convey priorities and impacts to faculty, staff, students, and leadership.
• Gathers feedback, identifies user needs, and incorporates stakeholder perspectives into planning and improvement efforts.
• Develops user-focused content translating technical concepts into clear guidance on value and use of technology services.

Skills

Communication skills

Stakeholder engagement

Change management

Technology adoption

Education

Bachelor's degree

Master's degree

Job description

Auburn University is seeking a Communications & Marketing Specialist II/III to work onsite in Auburn, Alabama. The role drives technology adoption through strategic outreach and clear, user‑centered communications across the Office of Information Technology.

The position requires a degree in Journalism, Communications, Marketing or related field, with experience in higher education marketing, adoption strategies, and stakeholder engagement.