Campus Tech Support Specialist (Student)

Working at Quinnipiac University; Hamden (CT); On-site; USD 20,664 - 27,552; Part time

Job summary

Quinnipiac University is seeking a Technology Support Assistant to provide excellent technical service and support to customers both in-person and over the phone. This role includes responsibilities such as diagnosing issues, processing transactions, and supporting audio/visual requests on campus.

The ideal candidate should possess strong customer service skills, effective communication capabilities, and a willingness to learn new technologies. The position offers 5 to 15 hours per week in a dynamic environment.

Qualifications

• Energetic and positive attitude.

Responsibilities

• Deliver technical service and support to customers.
• Gather customer’s information and diagnose issues.
• Accurately process and record transactions.

Skills

Customer service orientation

Communication skills

Technical knowledge of software

Listening skills

Tools

Microsoft Office

Adobe products

Windows operating system

Mac operating system

Job description

Quinnipiac University is seeking a Technology Support Assistant to provide excellent technical service and support to customers both in-person and over the phone. This role includes responsibilities such as diagnosing issues, processing transactions, and supporting audio/visual requests on campus.

The ideal candidate should possess strong customer service skills, effective communication capabilities, and a willingness to learn new technologies. The position offers 5 to 15 hours per week in a dynamic environment.