Campus Tech Support Specialist II: PC/Mac & Instructional Tech
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Benefits offered by this job
Job summary
Colorado Mountain College seeks a Technology Support Specialist II to provide expert support for PCs, Apple devices, and classroom technology across campus. You will assist students, faculty, and staff with software installations, hardware repairs, and instructional tech in labs and classrooms, ensuring reliable delivery of education services.
The role requires advanced knowledge of PC/macOS environments, server management, and networking, plus strong English communication and customer service
Qualifications
- Experience supporting PC and Mac environments in a higher education setting.
- Familiarity with instructional hardware and software in classrooms.
- Knowledge of computer networking and server management best practices.
- Strong written and oral communication in English and customer service ethos.
- Ability to supervise part-time staff and student workers.
- Willingness to work collaboratively with students, faculty, and staff to support learning.
Responsibilities
- Provide frontline IT support for PCs, Apple devices, and classroom technology.
- Support instructional labs, video streaming, smart classrooms, and related software.
- Coordinate and troubleshoot network/server issues and coordinate with IT teams.
Skills
Tools
Job description
Colorado Mountain College seeks a Technology Support Specialist II to provide expert support for PCs, Apple devices, and classroom technology across campus. You will assist students, faculty, and staff with software installations, hardware repairs, and instructional tech in labs and classrooms, ensuring reliable delivery of education services.
The role requires advanced knowledge of PC/macOS environments, server management, and networking, plus strong English communication and customer service
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