Campus Student Support Specialist (Part-Time, In-Person)

Kentucky Community & Technical College System; Cynthiana (KY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition waiver

403(b) match

Vacation & sick leave

Paid holidays

Work-life balance

Closing pay

Employee assistance

Job summary

Maysville Community & Technical College is hiring a Part-Time In-Person Student Support Specialist for the Licking Valley Campus in Cynthiana, KY. The role assists students with academic, professional, and personal support services to overcome barriers.

Responsibilities include helping students use campus technology, accessing resources, coordinating with library staff, and guiding enrollment and financial aid processes. This is an on-site position with no remote benefits.

Qualifications

• Bachelor's degree in any field or equivalent years of experience.
• Experience with various technology and programs is preferred.
• Customer service, student support, education, or administrative services experience is beneficial.

Responsibilities

• Assist students with college technology and self-service systems, incl. account access, Blackboard, PeopleSoft, student email, campus computers, printing, digital course materials, and other online resources.
• Provide testing and academic support services, including proctored exams, testing accommodations, and tutoring connections.
• Assist students with locating textbooks, accessing materials, obtaining student ID cards, and using campus resources like loaner computers, calculators, and the food pantry.
• Connect students with library staff for research, databases, and scholarly resources.
• Help students navigate enrollment and records processes, including holds, transcripts, and class schedules.
• Support financial aid processes and resources, including FAFSA completion, SAP appeals, scholarships, and self-service tools.
• Participate in student orientation, registration, and campus activities as needed.
• Maintain records of student assistance and testing activities; protect confidential information.

Skills

Customer service

Adaptability

Communication

Technological ability

Organization

Time Management

Dependability

Teamwork

Education

Bachelor's degree or equivalent

Job description

Maysville Community & Technical College is hiring a Part-Time In-Person Student Support Specialist for the Licking Valley Campus in Cynthiana, KY. The role assists students with academic, professional, and personal support services to overcome barriers.

Responsibilities include helping students use campus technology, accessing resources, coordinating with library staff, and guiding enrollment and financial aid processes. This is an on-site position with no remote benefits.