Campus Student Care & Case Manager

Chapman University; Irvine (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

Chapman University in Irvine is seeking a Case Manager for the Dean of Students Office. The role provides front-line, non-clinical case management to students facing personal, academic, health, and basic needs challenges, coordinating referrals to campus and community resources.

Reporting to the Senior Case Manager, you will develop individualized support plans, monitor outcomes, and maintain confidential records in line with FERPA, HIPAA, and university policy.

Qualifications

• Master’s degree required in Social Work, Counseling, Student Affairs, Psychology, or closely related field.
• One to three years of full-time experience in student support, behavioral case management, or social services.
• Interest in and experience supporting college student populations.
• Excellent interpersonal and written communication, with discretion.
• Strong organizational skills with confidential records documentation.

Responsibilities

• Provide non-clinical case management to students facing personal, academic, health, financial, basic needs, or other circumstances affecting well-being.
• Assess needs, identify risk and protective factors, and develop trauma-informed support plans.
• Coordinate referrals to campus and community resources and follow up for continuity of care.
• Maintain confidential case notes and ensure FERPA and HIPAA compliance in records.

Skills

Interpersonal skills

Written communication

Organizational skills

Education

Master’s degree in Social Work, Counseling, Student Affairs, Psychology, or closely related field

Job description

Chapman University in Irvine is seeking a Case Manager for the Dean of Students Office. The role provides front-line, non-clinical case management to students facing personal, academic, health, and basic needs challenges, coordinating referrals to campus and community resources.

Reporting to the Senior Case Manager, you will develop individualized support plans, monitor outcomes, and maintain confidential records in line with FERPA, HIPAA, and university policy.