Campus Store: Part-Time Customer Service Associate

University of Utah Health; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Part time

Job summary

The University of Utah Campus Store is seeking part-time Customer Service Representatives to support daily retail operations, providing friendly service to students, faculty, staff, alumni and visitors. You will assist with sales, stocking and merchandising, and help with inventory and store presentation.

As an entry-level to junior role, responsibilities include handling transactions, answering product questions, and maintaining a clean, organized sales floor.

Qualifications

• Equivalency: 1 year of higher education can be substituted for 1 year of directly related work experience.
• Minimum 1 year of related customer service or retail experience.
• Ability to work evenings, weekends, holidays and peak campus or event periods as needed.

Responsibilities

• Provide courteous, timely, and solution-focused customer service.
• Assist customers with locating merchandise, answering product questions, and directing them to teammates when needed.
• Operate point-of-sale systems and accurately process sales, returns, exchanges, and other transactions.
• Stock, replenish, organize, size, fold, and merchandise products according to standards.
• Maintain clean, safe, and organized sales floor, cashier, fitting room, stockroom, and work areas.
• Assist with receiving, unpacking, labeling, pricing, and preparing merchandise for the sales floor.
• Support inventory-related activities, including counts, restocking, and identifying damaged or misplaced merchandise.
• Follow Campus Store procedures for cash handling, loss prevention, safety, customer service, and University policies.
• Assist with promotions, events, seasonal business needs, and peak volume periods.
• Communicate effectively with supervisors and coworkers and contribute to a positive, team-oriented work environment.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Cash handling

Merchandising

Job description

The University of Utah Campus Store is seeking part-time Customer Service Representatives to support daily retail operations, providing friendly service to students, faculty, staff, alumni and visitors. You will assist with sales, stocking and merchandising, and help with inventory and store presentation.

As an entry-level to junior role, responsibilities include handling transactions, answering product questions, and maintaining a clean, organized sales floor.