Campus Store Leader: Grow Sales & Elevate Customer Experience

Follett Higher Education; Clarkston (GA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

A leading education services provider is seeking a Campus Retail Team Lead for its GA University Bookstore in Clarkston. In this full-time role, you'll oversee store operations, drive sales growth, and provide exceptional customer service. Ideal candidates will have an Associate's Degree and strong organizational, communication, and customer service skills. The position offers competitive pay of $17.00 - $19.00 per hour along with full-time benefits.

Qualifications

• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Travel: minimal - less than 10%.

Responsibilities

• Execute store plans and daily operations to drive sales.
• Supervise the work activities of team members.
• Partner to create an engaging customer service culture.
• Communicate with campus for operational activities.

Skills

Organizational skills

Customer service skills

Time management skills

Communication skills

Problem-solving skills

Analytical skills

Relationship building

General computer skills

Education

Associate's Degree or equivalent

Job description

A leading education services provider is seeking a Campus Retail Team Lead for its GA University Bookstore in Clarkston. In this full-time role, you'll oversee store operations, drive sales growth, and provide exceptional customer service. Ideal candidates will have an Associate's Degree and strong organizational, communication, and customer service skills. The position offers competitive pay of $17.00 - $19.00 per hour along with full-time benefits.