Campus Store Leader — Drive Sales & Team Growth

Follett Higher Education; Weyers Cave (VA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Voluntary Insurance plans

401k + company match

Vacation & sick days

10 paid holidays

Quarterly Bonus Plan

Job summary

Follett Higher Education is seeking a Campus Store Leader to support a Market Leader or Campus Store Manager and oversee daily store operations. You will drive sales growth while delivering brand and operational excellence, ensuring your team provides an engaging customer service experience.

You will mentor and develop team members, monitor financial metrics, and contribute to course materials and general merchandise activities. Flexibility to meet business needs is required.

Qualifications

• Associate's Degree or equivalent is required.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.
• General computer skills.

Responsibilities

• Drive store plans and daily operations for traditional and peak periods.
• Execute sales promotions and events.
• Partner with leadership to review financials and recalibrate goals.
• Operate cash registers and store systems with accurate cash handling.
• Maintain inventory control and neat store environment.
• Provide mentorship and schedule team members.
• Deliver engaging customer service and resolve escalated issues.
• Collaborate with campus and departments for events.
• Perform shipping/receiving duties.

Skills

Customer service

Communication

Problem solving

Financial acumen

Time management

Team leadership

Education

Associate's Degree or equivalent

Job description

Follett Higher Education is seeking a Campus Store Leader to support a Market Leader or Campus Store Manager and oversee daily store operations. You will drive sales growth while delivering brand and operational excellence, ensuring your team provides an engaging customer service experience.

You will mentor and develop team members, monitor financial metrics, and contribute to course materials and general merchandise activities. Flexibility to meet business needs is required.