Campus Store Experience Lead — Customer Service & Ops

BibliU; Wilburton (OK); On-site; USD 32,952,000 - 35,818,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account

Company-wide bonus scheme

Job summary

BibliU is hiring a Customer Service Manager for the Campus Store in Wilburton, OK. This full-time, permanent role oversees cash register activities, inventory tasks, and merchandising.

It offers on-the-job training in a collaborative, fast-growing environment and a distributed team across the US and UK. The ideal candidate has retail or cashier experience, strong customer service skills, and attention to cash handling and records.

Qualifications

• Experience in a retail or cashier role.
• Friendly, reliable, and customer focused.
• Strong attention to detail in cash handling and record-keeping.

Responsibilities

• Assist customers in-store and over the phone with professionalism.
• Operate the register accurately following store policies.
• Maintain clean, organized displays and stock shelves.
• Check in, price, and display supplies and merchandise.
• Participate in inventory counts and track stock levels.
• Record price changes and promotions accurately.
• Notify staff about out-of-stock or defective items.
• Follow up with customers on special orders and arrivals.
• Report marketing trends and customer feedback to supervisor.
• Complete any additional duties as assigned.

Skills

Customer service

Cash handling

Retail experience

In-store support

Education

High school diploma or equivalent

Job description

BibliU is hiring a Customer Service Manager for the Campus Store in Wilburton, OK. This full-time, permanent role oversees cash register activities, inventory tasks, and merchandising.

It offers on-the-job training in a collaborative, fast-growing environment and a distributed team across the US and UK. The ideal candidate has retail or cashier experience, strong customer service skills, and attention to cash handling and records.