Campus Store Customer Experience Manager

Colossyan; Wilburton (OK); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account

Company-wide bonus scheme

Job summary

BibliU is seeking a Customer Service Manager to lead in-store customer service operations at Eastern Oklahoma State College in Wilburton, OK. You will oversee cashier activities, assist with inventory, and ensure merchandise is presented well while supporting a collaborative team.

The role emphasizes friendly service, accurate cash handling, and effective communication with staff and customers in a fast-paced campus store environment.

Qualifications

• Experience in a retail or cashier role.
• Strong customer service and communication skills.
• Accurate cash handling and record-keeping.
• High school diploma or equivalent required.

Responsibilities

• Assist customers in-store and over the phone with professionalism.
• Operate the cash register accurately in line with store policies.
• Maintain clean, organized displays and stock levels.
• Participate in inventory counts and track stock.
• Record price changes and promotions accurately.
• Notify staff about out-of-stock or defective items.
• Follow up with customers on special orders and arrivals.
• Report marketing trends and feedback to supervisor.

Skills

Retail experience

Cashier experience

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Cash register

Job description

BibliU is seeking a Customer Service Manager to lead in-store customer service operations at Eastern Oklahoma State College in Wilburton, OK. You will oversee cashier activities, assist with inventory, and ensure merchandise is presented well while supporting a collaborative team.

The role emphasizes friendly service, accurate cash handling, and effective communication with staff and customers in a fast-paced campus store environment.