Campus Shuttle Operations Supervisor

WeDriveU; North Carolina; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, &

Job summary

WeDriveU in North Carolina is seeking an Operations Supervisor to coordinate between drivers, staff, riders, vendors and client teams to keep shuttle services running smoothly. The role is full-time, with standard weekday hours at Duke University, year-round.

You will monitor KPIs, supervise CDL drivers, support audits, and help with training and documentation while ensuring policy compliance and safety. Strong communication and Excel skills are required; CDL with passenger endorsement is a hard

Qualifications

• Minimum of 1+ years of experience in Operations Supervision
• Commercial driver’s license in NC with passenger endorsement

Responsibilities

• Coordinate between dispatch, drivers and staff to resolve on-the-ground issues
• Liaise between management, dispatch, drivers and riders
• Support operations with problem solving and documentation
• Supervise CDL driver operators and monitor performance KPIs
• Train drivers and communicate fleet maintenance needs to Fleet
• Assist with monthly and quarterly audits and yard policy enforcement
• Provide training and share information across the operations team
• Maintain vehicle documentation and perform check-in/check-out processes

Skills

Multitasking

Detail-oriented

Communication

Customer service

Google Workspace

Microsoft Office

Excel

Tools

Microsoft Office Suite

Excel

Job description

WeDriveU in North Carolina is seeking an Operations Supervisor to coordinate between drivers, staff, riders, vendors and client teams to keep shuttle services running smoothly. The role is full-time, with standard weekday hours at Duke University, year-round.

You will monitor KPIs, supervise CDL drivers, support audits, and help with training and documentation while ensuring policy compliance and safety. Strong communication and Excel skills are required; CDL with passenger endorsement is a hard