Part Time - Campus Operations - Customer Service Representative

The Pennsylvania State University; New Kensington (Westmoreland County); On-site; USD 18,000 - 23,000; Part time

Job summary

The Pennsylvania State University - Penn State New Kensington is seeking a part-time Customer Service Representative. Key duties include greeting visitors, directing people to appropriate locations, and being the first responder for emergencies on campus. The position requires availability for evenings and some Saturday mornings, with 2-3 evenings per week.

Compensation starts at $15.00 per hour. This on-site role supports campus operations and visitor services.

Qualifications

• Ability to work evenings and Saturdays.
• Primary point of contact for emergency notifications, ensuring timely communication with appropriate personnel.

Responsibilities

• Greeting visitors
• Directing folks to appropriate locations
• Emergency response

Skills

Customer service

Job description

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State New Kensington is seeking applicants for part-time job of Customer Service Representative.

Job Duties

• Greeting visitors
• Directing folks to appropriate locations
• Emergency response

Requirements and Qualifications

• Ability to work evenings and Saturdays.
• Primary point of contact for emergency notifications, ensuring timely communication with appropriate personnel.

Schedule:

• 2-3 evenings per week.
• Occasionally Saturday mornings - early afternoon.

Compensation: The starting rate for this opening is $15.00/hour.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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