Campus Security Officer I

Tufts University; Medford (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Campus Security Officer to enhance safety and security on campus. This role involves performing various preventative safety and security functions, ensuring a safe environment for all community members. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to customer service. You will engage with the community, addressing safety concerns and providing assistance, all while upholding the values of respect and integrity. Join a mission-driven team focused on proactive community partnerships and contribute to a safe and welcoming campus atmosphere.

Qualifications

• Ability to maintain composure in difficult situations.
• Knowledge typically acquired through a high school diploma.

Responsibilities

• Perform access control, building checks, and personal safety escorts.
• Identify and communicate potential safety issues proactively.

Skills

Attention to detail

Effective communication

Reliability

Ability to recognize safety issues

Customer service skills

Education

High school diploma or GED

Tools

Computer software for report creation

Job description

Overview

The Tufts University Department of Public Safety is comprised of sworn police officers, campus security officers, dispatchers, emergency management, and fire safety staff. Staff are assigned to one of four campus locations: one in Medford/Somerville, two Boston campuses (Health Sciences and School of the Museum of Fine Arts - SMFA), and a 24/365 clinical and teaching campus in Grafton. Public Safety staff may be redeployed as needed to cover staffing shortages and additional needs throughout the Tufts community.

The Department of Public Safety works to ensure that the physical, psychological, and emotional security and wellbeing needs of all our community members are being met. The mission is achieved by applying leadership and expertise to proactive community partnerships designed to provide programs, resources, and services to prevent loss, reduce harm, and solve problems. The department continually strives to ensure that campus safety and policing functions remain responsive to the needs of our community, aligned with the university's core values, and provide the accountability and transparency needed to maintain the trust and support of the Tufts community.

Department of Public Safety staff are expected to:

• Be forward-thinking about campus safety and understand the values and perspectives of the Tufts community in all its diversity.
• Ensure the dignity and respect of all community members, eliminating all forms of bias and discrimination.
• Fully embrace anti-racist practices and use restorative and transformative practices to repair harms and prevent future issues.
• Proactively engage with community members in a manner that builds trust.

What You'll Do

Under the supervision of the duty supervisor, the Campus Security Officer (CSO) performs various preventative safety, security, and service-related functions, including: access control, building checks, personal safety escorts, unlocks, parking enforcement, and other customer service-related duties.

• CSOs actively contribute to the Department's mission to provide a safe and secure environment while performing various preventative safety and security services to the community.
• The CSO, as a clearly identifiable university official, performs customer service functions as the general public often seeks them out for assistance.
• CSOs contribute to the department's commitment to prevention through Community Oriented Policing and Problem Solving (COPPS) by providing exceptional customer service to create a positive image for the department.
• Enhance safety and security through vigilance and the delivery of professional security services.
• Proactively identify and communicate potential safety and security issues, such as lighting issues, faulty locks, or hazardous conditions.

What We're Looking For

Basic Requirements:

• Ability to recognize when something is wrong or likely to go wrong.
• Ability to listen to and understand spoken information and ideas.
• Ability to convey information effectively to others.
• Ability to provide information to supervisors and co-workers in various formats.
• Reliability, responsibility, and dependability in fulfilling obligations.
• Ability to maintain composure and control emotions in difficult situations.
• Attention to detail and thoroughness in completing tasks.
• Ability to be pleasant and cooperative with others on the job.
• Ability to use or learn to use computer software for report creation or communication.
• Knowledge, skills, and abilities typically acquired through a high school diploma or GED.

Preferred Qualifications:

• Valid Massachusetts motor vehicle operator's license with a good driving history.
• Ability to successfully complete CPR and First Aid training.
• Pass a comprehensive background investigation.

Special Work Schedule Requirements:

• Must be flexible and able to work nights, weekends, and holidays.
• May be mandated to work overtime.
• May be required to work during regional emergencies impacting the university.

Pay Range

Minimum $19.20, Midpoint $22.20, Maximum $25.40. Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.