Campus Receptionist & Student Support Specialist

Art of Problem Solving; Waltham (MA); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Paid sick leave

Employee discounts on classes

Beast Academy Online subscriptions

401(k) retirement plan with company 0%

Job summary

Art of Problem Solving (AoPS) is hiring a part-time Front Desk Associate for our Lexington campus in Waltham, MA. You will greet families, answer calls and emails, manage calendars, assist admissions, and support campus operations while classes run.

The ideal candidate has strong customer service experience, excellent communication, and proficiency with Google Workspace. The role requires independence, teamwork, and the ability to lift up to 25 lbs.

Qualifications

• Experience interacting with customers and families (preferred).
• Strong organizational and computer skills.
• Excellent verbal and written communication; proper grammar and English usage.
• Ability to build positive relationships with students, parents, staff, and the public.
• Ability to work independently and with others.
• Flexibility to solve problems under pressure.
• Administrative and/or customer service experience.
• Proficiency with Google Workspace apps (Docs, Sheets, Calendar, etc.).
• Motivation to learn new technologies.
• Maintain customer confidentiality.
• Excited about AoPS mission.
• Lift up to 25 lbs.

Responsibilities

• Serve as campus receptionist; answer calls, voicemails, and relay information.
• Warmly welcome current and prospective students and families.
• Manage and respond to inquiries by phone and email.
• Maintain calendars; schedule meetings and keep up-to-date.
• Use internal database to generate reports and perform data entry.
• Provide admissions assistance with requests, scheduling, and follow-ups.
• Organize and prepare classroom and office supplies.
• Take inventory to support campus operations.
• Supervise students between classes.
• Perform light cleaning and tidying of lobby/front desk area.
• Oversee lobby appearance and front desk operation.
• Assist full-time staff with campus procedures.
• Participate in outreach/inreach activities.
• Other duties as assigned.

Skills

Customer service experience

Organizational skills

Communication skills

Teamwork / independence

Google Workspace

Customer confidentiality

Problem solving under pressure

Administrative experience

Willingness to learn tech

Tools

Google Workspace

Internal database

Calendar management

Job description

Art of Problem Solving (AoPS) is hiring a part-time Front Desk Associate for our Lexington campus in Waltham, MA. You will greet families, answer calls and emails, manage calendars, assist admissions, and support campus operations while classes run.

The ideal candidate has strong customer service experience, excellent communication, and proficiency with Google Workspace. The role requires independence, teamwork, and the ability to lift up to 25 lbs.