Campus Public Safety Dispatcher I – Quick-Response Operator

Sam Houston State University; Huntsville (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Sam Houston State University in Huntsville, TX is seeking a Dispatcher I to answer calls, transfer to proper offices, and dispatch police personnel by two-way radio. The role supports Public Safety Services and requires strong typing and English communication skills.

Candidates should have a High School diploma or GED, with some college preferred, and experience in dispatching. TCOLE certification is preferred; ongoing training is required to keep certifications current.

Qualifications

• High school graduate or GED; some college preferred.
• Experience in dispatching; TCOLE certification preferred.
• Willingness to maintain ongoing training and recertification.

Responsibilities

• Answers calls and transfers to appropriate offices.
• Receives calls for police services and dispatches personnel by two-way radio.
• Documents calls for service in the CAD system with location and status.
• Monitors the university alarm system and TCIC/NCIC compliance.
• Establishes training procedures and participates in ongoing instruction.

Skills

Typing

English communication

Public safety communications

Education

High School diploma or GED

Some college or continued education preferred

TCOLE certification (preferred)

Tools

Two-way radio

CAD system

TCIC/NCIC operations

Job description

Sam Houston State University in Huntsville, TX is seeking a Dispatcher I to answer calls, transfer to proper offices, and dispatch police personnel by two-way radio. The role supports Public Safety Services and requires strong typing and English communication skills.

Candidates should have a High School diploma or GED, with some college preferred, and experience in dispatching. TCOLE certification is preferred; ongoing training is required to keep certifications current.