Campus Public Safety Dispatcher – 2nd/3rd Shift

Augustana; Rock Island (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Tuition benefits for employees and/or

Retirement plan

Paid time off

Job summary

Augustana College in Rock Island, IL, seeks a Public Safety Dispatcher for a part-time, 12-month role with a 32-hour workweek and rotating 2nd/3rd shifts. The position reports to the Chief of Police and provides 24/7 coverage on campus.

The role includes answering calls, monitoring alarms and cameras, and coordinating safety responses with staff and students. A high school diploma and strong communication skills are required, with the ability to work under time constraints.

Qualifications

• High School Diploma or GED required.
• Excellent verbal and written communication.
• Ability to remain calm during emergencies.
• Ability to make decisions with limited supervision.
• Ability to work with a diverse group of people.
• Ability to multitask and handle interruptions.

Responsibilities

• Answer calls at the switchboard and route to appropriate party.
• Monitor alarms and camera feeds per policy.
• Call in facilities staff for emergencies.
• Notify internal and external parties as required.
• Send campus-wide alerts via E2 Campus.
• Issue visitor and parking passes; check in contractors.
• Provide additional administrative support.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Calm under pressure

Decision making

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

E2 Campus system

Job description

Augustana College in Rock Island, IL, seeks a Public Safety Dispatcher for a part-time, 12-month role with a 32-hour workweek and rotating 2nd/3rd shifts. The position reports to the Chief of Police and provides 24/7 coverage on campus.

The role includes answering calls, monitoring alarms and cameras, and coordinating safety responses with staff and students. A high school diploma and strong communication skills are required, with the ability to work under time constraints.