Campus Payments & Student Services Specialist

California State University, Sacramento; Sacramento, Northern (CA, KY); Hybrid; USD 45,000 - 66,000; Full time

Job summary

California State University, Sacramento is seeking a Financial Representative to support campus ID Card (OneCard) operations and cash handling in the Bursar’s Office. Under supervision, you will assist students, faculty, and staff with payments and card services.

This role requires knowledge of University systems, accuracy in financial record-keeping, and the ability to communicate clearly. The position emphasizes teamwork and delivering excellent service within a busy university environment.

Qualifications

• Three years of progressive financial record-keeping experience.
• Experience in a fast-paced office, financial, student services, or higher education environment.
• Ability to explain financial processes, policies, and procedures.
• Strong attention to detail and accuracy in records.

Responsibilities

• Assist with Campus ID Card (OneCard) and financial needs.
• Advise students on admission, financial aid, and registration status.
• Provide exceptional customer service in a high-volume office.
• Maintain accurate financial records and handle transactions.
• Collaborate with campus departments to improve service delivery.

Skills

Customer service

Communication

Student advising

Cash handling

Education

Equivalent combination of education and experience

Tools

Cashiering systems

Financial databases

Student information systems

Job description

California State University, Sacramento is seeking a Financial Representative to support campus ID Card (OneCard) operations and cash handling in the Bursar’s Office. Under supervision, you will assist students, faculty, and staff with payments and card services.

This role requires knowledge of University systems, accuracy in financial record-keeping, and the ability to communicate clearly. The position emphasizes teamwork and delivering excellent service within a busy university environment.