Campus Parking Specialist – Service & Enforcement

Georgia Southern University; Statesboro (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Georgia Southern University is seeking a Parking Services Monitor to provide first-line customer service on parking and transportation matters on the Statesboro campus. You will handle standard policy information and perform routine problem resolution for parking issues.

Responsibilities include patrolling the campus, issuing citations, instructing the public, and maintaining equipment with safety in mind. Position is full-time and non-exempt, with a starting wage of $16.15 per hour.

Qualifications

• High School Diploma or equivalent.
• 1+ year of work in a customer service related field.
• Proficient with computers and common software (MS Office, Google).

Responsibilities

• Patrol designated area to enforce parking regulations and respond to complaints.
• Maintain, repair and clean tools, equipment and work areas.
• Request permission to immobilize or tow vehicles that are illegally parked.
• Electronically issue parking citations using handheld devices.
• Instruct the public in proper use of parking facilities.
• Observe parking and traffic conditions and assist as needed.
• Use two-way radio, handheld computer, and AIMS e-ticket module to issue citations.
• Upload and download citation information from handheld device and parking system.
• Perform parking maintenance such as layout, paint and erect signs for parking.
• Follow all safety and risk management policies in performance of work.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Google Apps

Job description

Georgia Southern University is seeking a Parking Services Monitor to provide first-line customer service on parking and transportation matters on the Statesboro campus. You will handle standard policy information and perform routine problem resolution for parking issues.

Responsibilities include patrolling the campus, issuing citations, instructing the public, and maintaining equipment with safety in mind. Position is full-time and non-exempt, with a starting wage of $16.15 per hour.