Campus Operations & Student Services Specialist

Charter-College-1; Lacey (WA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Charter College is seeking a Campus Support Specialist for our Lacey, WA location. The role focuses on the daily operations of the campus, handling administrative tasks, front-desk duties, and coordination with Admissions, Registrar, and Security to ensure smooth services for students and staff.

The CSS will manage clerical duties, assist with onboarding, process enrollment agreements, answer calls, handle mail, and support events and campus initiatives while upholding institutional policies and

Qualifications

• 2 years minimum combined work experience in business, customer service, education or sales.
• Some college or degree preferred.
• Data entry and report writing experience required.
• Ability to multi-task, prioritize duties.
• Demonstrate excellent communication skills both written and verbal.

Responsibilities

• Resolve campus-level requests, questions, concerns, or direct them to the appropriate department.
• Open campus, setup for the day, ensure rooms are ready for services.
• Assist with onboarding staff, tours, keys, mail handling, payroll checks and incident reports.
• Assist students with grievance processes and route questions to staff.
• Ensure institutional policies and procedures are followed.
• Process banking deposits on schedule and manage procurement orders.
• Audit enrollment agreements and update CNS records.
• Post student payments and assist with deposits to the bank.
• Coordinate campus events and offsite community activities.

Skills

Customer service

Data entry

Communication skills

Multi-tasking

Education

Some college or degree preferred

Tools

Word

Excel

Outlook

Database software

Internet

Job description

Charter College is seeking a Campus Support Specialist for our Lacey, WA location. The role focuses on the daily operations of the campus, handling administrative tasks, front-desk duties, and coordination with Admissions, Registrar, and Security to ensure smooth services for students and staff.

The CSS will manage clerical duties, assist with onboarding, process enrollment agreements, answer calls, handle mail, and support events and campus initiatives while upholding institutional policies and