Campus Operations Lead: Guest Experience & Safety

Mercy Hill Church - Triad; Greensboro (NC); On-site; USD 16,531 - 27,552; Part time

Job summary

Mercy Hill Church in Greensboro, NC is seeking an Associate Director of Campus Operations to lead Guest Experience, Safety/Security, Facilities and Connections at the campus. The role includes volunteer recruitment, assimilation, and leadership development, plus coordinating logistics for weekend gatherings.

The position is part-time and requires coordinating weekend services with a focus on creating a welcoming environment for first-time guests and teams, while building a strong volunteer

Qualifications

• Models the biblical standard of personal conduct and lifestyle that is expected of Mercy Hill Church covenant members.
• Fully participates in the life of the church as an active covenant member by gathering, grouping, giving, and going.
• Submits to and supports the leadership of the church elders.
• Demonstrates integrity in all facets of life.
• Glorifies God with the humble use of spiritual gifts.
• Pursues an active relationship with God through prayer and the Word.
• Demonstrates an eagerness to repent and believe the gospel.
• Gives regularly and generously of time, talent, and treasure to Mercy Hill Church.
• Pursues a healthy lifestyle by treating the body as the temple of the Holy Spirit and seeks to balance work with rest.

Responsibilities

• Focus on and Elevate the Excellence of the Entire Campus (30%).
• Create an appealing and welcoming environment for first time guests, attendees, and teams at the weekend services.
• Oversee the volunteer teams under the umbrella of Campus Operations: Guest Experience, Safety/Security, Facilities, and Connections ministry.
• Identify and activate on improvements across the campus through a volunteer team.
• Ensure all environments meet Mercy Hill Safety Standards.
• Build an Incredible Serve Culture (35%).
• Lead new volunteers through the Weekender/A1S1 Weekend, helping them connect to the team that best aligns with their gifts and passions; oversee the A1S1 process for your campus.
• Ensure scheduling of the teams on a monthly basis through Service Coordinators and Team Leaders.
• Identify and raise up Team Leaders, Service Coordinators, and Campus Coordinators through the Leadership Pipeline.
• Invest into the serving experience of the teams to develop a culture of fun and relationships.
• Champion Administrative and Connection Tasks (35%).
• Follow up with First Time Guest coming from weekend services.
• Lead the Baptism and Membership process at your campus.
• Execute Baptisms and Communion at your campus.
• Delegate lower‑involvement campus facility tasks at your campus, ensuring their completion, execute campus workdays, and input campus facility workorders as needed.
• Submit campus‑specific metrics in a timely fashion.
• Additional duties includes, but is not limited to attendance, headcounts, FTG entries, incident reports, work orders, & supply requests.
• Miscellaneous Responsibilities (5%).
• Provide assistance with miscellaneous duties during the gathering, including first steps, baptisms, communion, etc.
• Host a table or serve at Weekender and/or Vision events.
• Assist in various ways with large‑scale events like Kids Week, Fall Launch, etc.

Job description

Mercy Hill Church in Greensboro, NC is seeking an Associate Director of Campus Operations to lead Guest Experience, Safety/Security, Facilities and Connections at the campus. The role includes volunteer recruitment, assimilation, and leadership development, plus coordinating logistics for weekend gatherings.

The position is part-time and requires coordinating weekend services with a focus on creating a welcoming environment for first-time guests and teams, while building a strong volunteer