Campus Guest Experience Director - Lead Volunteers & Standards

The Summit Church; Mebane (NC); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

The Summit Church Alamance Campus in Mebane, NC seeks a Guest Services Director to lead the campus guest experience from parking to seating and beyond. You will equip volunteers, implement standard guest services plans, and develop leaders who can own ministry areas while serving the broader church.

Responsibilities include building volunteer leadership pipelines, executing church-wide guest services standards, and coordinating events such as communion and baptism logistics in collaboration with

Formación

• Member of The Summit Church or willing to become a member and committed to its mission and ministry philosophy.
• Strong people leadership: cast vision, develop leaders, delegate with grace.
• Excellent written and verbal communication with volunteers and staff.
• Strong administrative and organizational skills with reliable follow-through.
• Sound judgment and problem-solving in changing or high-pressure environments.
• Ability to evaluate environments from a guest perspective to remove barriers to hospitality.

Responsabilidades

• Lead the campus guest experience from parking to auditorium and related guest-facing areas.
• Build and multiply volunteer leaders with healthy leadership structures.
• Oversee the Guest Services Leadership Pipeline milestones (101, 201, 301, 401).
• Lead First-Time Guest follow-up processes and campus execution of Explore the Summit.
• Coordinate monthly communion and baptism logistics with central teams.
• Maintain alignment with CORE and PACE ministry practices and regular communication with campus and central teams.

Conocimientos

People leadership

Communication

Administrative skills

Problem-solving

Guest experience

Herramientas

Rock RMS

Google Workspace

Descripción del empleo

The Summit Church Alamance Campus in Mebane, NC seeks a Guest Services Director to lead the campus guest experience from parking to seating and beyond. You will equip volunteers, implement standard guest services plans, and develop leaders who can own ministry areas while serving the broader church.

Responsibilities include building volunteer leadership pipelines, executing church-wide guest services standards, and coordinating events such as communion and baptism logistics in collaboration with