Campus Operations Lead — Fast-Learning School

Crossover; New York (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

Alpha School in New York City is seeking a proactive School Office Manager to be the operational backbone of our campus. This full-time, on-site role keeps the 2-Hour Learning schedule on time, protects learning time, and maintains high standards for safety, facilities, and basic tech administration.

You will own daily campus operations, handle front-line IT support, and foster trust with students, families, and staff through clear communication.

Qualifications

• Bachelor's degree in any field.
• 1+ years in operations management in education, events, or a similar high-service environment.
• Calm under pressure with strong initiative and multitasking.
• Basic IT troubleshooting and Google Workspace administration.
• Clear, professional communication to build community trust.
• Authorized to work in the United States and able to work on-site in NYC, NY.

Responsibilities

• Run end-to-end campus operations to keep the 2-Hour Learning schedule on time.
• Own front-line tech support and coordinate IT escalations.
• Foster trust with students, families, and staff through clear communication.
• Implement and audit campus safety protocols, drills, and incident logs.
• Support events, onboarding, and facilities management to sustain high performance.

Skills

Calm under pressure

Professional communication

IT troubleshooting

Google Workspace administration

Education

Bachelor's degree

Job description

Alpha School in New York City is seeking a proactive School Office Manager to be the operational backbone of our campus. This full-time, on-site role keeps the 2-Hour Learning schedule on time, protects learning time, and maintains high standards for safety, facilities, and basic tech administration.

You will own daily campus operations, handle front-line IT support, and foster trust with students, families, and staff through clear communication.