Campus Operations Coordinator, Alpha - $110,000/year USD

Crossover; New York (NY); On-site; USD 105,000 - 125,000; Full time

Job summary

Crossover in New York City is seeking a Campus Operations Coordinator to run daily campus operations, ensure the 2-Hour Learning schedule stays on time, and safeguard an efficient learning environment.

You will handle front-line IT support, facilities, safety drills, vendor coordination, and onboarding, while Guides focus on mentorship. This is a full-time, on-site W2 role with benefits; compensation is $110,000 USD per year, paid weekly.

Qualifications

• Bachelor's degree (any field).
• 1+ years overseeing complex operations in education, events, hospitality, or a comparable high-touch service environment.
• Remain composed during emergencies, show initiative, balance priorities without supervision.
• Comfort with basic IT troubleshooting and Google Workspace administration.
• Clear, professional written and spoken communication that fosters community trust.
• Legally authorized to work in the United States and available to work on-site in NYC, NY.

Responsibilities

• Managing complete daily campus operations to ensure the 2-Hour Learning schedule runs on time and without disruption.
• Handling front-line technical support (device configuration, basic troubleshooting) and coordinating escalations with IT.
• Establishing trust with students, families, and staff through precise communication and reliable execution.
• Executing and reviewing campus safety protocols; overseeing drills, incident documentation, and vendor partnerships.
• Facilitating essential activities—events, staff onboarding, supply and facilities oversight to maintain campus performance at an elevated standard.

Skills

Operations management

IT troubleshooting

Google Workspace administration

Communication

Education

Bachelor's degree

Tools

Google Workspace

Job description

LOCATION NOTE

This is a full-time, in-person position at our NYC campus.

Frustrated by standardized schools that limit student growth? Alpha is redefining education for learners who exceed conventional classroom expectations. We're seeking a motivated operator to create streamlined, composed, high-caliber systems that enable outstanding learning to occur—day in and day out.

Alpha is not a typical private school. We integrate demanding academics with practical competencies and a validated 2-Hour Learning framework that empowers students to learn more efficiently and advance past standard grade progressions. In this position, you serve as the operational foundation of our campus: you control the rhythm of each day, safeguard time for concentrated learning, and maintain every element precisely so Guides can focus on mentorship without interruption. You'll manage safety, facilities, and foundational tech administration while nurturing a supportive, high-accountability culture for students and their families.

If you excel with defined workflows, rapid troubleshooting, and measurable results, this role fits you. You'll create a campus environment that feels purposeful, efficient, and inspiring—where academic drive is encouraged and self-reliance is cultivated. Join us to help build a school where ambitious students advance quickly, develop resilience, and demonstrate leadership.

What You Will Be Doing

• Managing complete daily campus operations to ensure the 2-Hour Learning schedule runs on time and without disruption.
• Handling front-line technical support (device configuration, basic troubleshooting) and coordinating escalations with IT.
• Establishing trust with students, families, and staff through precise communication and reliable execution.
• Executing and reviewing campus safety protocols; overseeing drills, incident documentation, and vendor partnerships.
• Facilitating essential activities—events, staff onboarding, supply and facilities oversight to maintain campus performance at an elevated standard.

What You Won’t Be Doing

• Delivering instruction or developing curriculum; Guides handle student mentorship while you ensure operational excellence.
• Operating from a remote office with limited visibility; your contributions directly enhance student results and family satisfaction.
• Spending time on low-value tasks unrelated to accelerated learning; all your work connects to speed, safety, or quality.

Campus Operations Coordinator Key Responsibilities

Oversee comprehensive campus operations to ensure our campus functions punctually, consistently, and at a standard that supports accelerated learning and superior family satisfaction.

Basic Requirements

• Bachelor's degree (any field)
• 1+ years overseeing complex operations in education, events, hospitality, or a comparable high-touch service environment.
• Demonstrated ability to remain composed during emergencies, show initiative, and balance competing priorities without supervision.
• Comfort with basic IT troubleshooting and Google Workspace administration.
• Clear, professional written and spoken communication that fosters community trust.
• Legally authorized to work in the United States and available to work on-site in NYC, NY.

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact:

Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters:

Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders:

Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $110,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.