Campus Operations Associate - CPC

The-Summit-Church; Raleigh (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

The Summit Church is seeking an Operations Associate for the Capital Hills Campus to keep the space clean, organized, secure, and ready for weekend services, ministry activities, and events.

You will serve as the on-site primary point of contact for campus operations, coordinating facility logistics and custodial quality while partnering with campus leaders and Central Support teams. This role emphasizes proactive communication with staff, volunteers, vendors, and ministry partners.

Qualifications

• Strong organizational, communication, and problem-solving skills with a proactive mindset.
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Coordinate projects and communicate with staff, volunteers, vendors, and ministry partners.

Responsibilities

• Coordinate with Central Facilities, Security, and Production to resolve building issues.
• Manage facility and environment operations including HVAC, schedules, and shared resources.
• Provide quality assurance for custodial staff and ensure campus security measures function properly.
• Coordinate facility logistics, room setups, scheduling, and event details for internal ministry events.
• Support external events hosted at the Capital Hills campus and act as operational liaison for logistics.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Project coordination

Tools

Google Workspace

Planning Center

Rock RMS

Job description

Summary of PositionThe Operations Associate ensures the Capital Hills Campus is clean, organized, secure, and fully ready to support weekend services, ministry activities, and special events. Serving as the primary on-site point of contact for campus operations, this role coordinates facility logistics, oversees custodial quality, manages campus scheduling, and maintains relationships with campus partners and vendors. Working closely with campus ministry leaders and Central Support teams (Events, Facilities, Security, IT and Production) the Operations Associate helps create a building environment where ministry can thrive without operational distraction.Qualifications and RequirementsStrong organizational, communication, and problem-solving skills with a proactive mindset.Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.Ability to coordinate projects and communicate effectively with staff, volunteers, vendors, and ministry partners.Physically capable of lifting up to 50 lbs., standing for extended periods, bending, climbing, and performing manual tasks as needed.Proficient with Google Workspace (Docs, Sheets, Calendar, etc.); quick learner with new technology (Planning Center and Rock RMS experience preferred).Member of The Summit Church, or willing and able to become a memberResponsibilitiesCampus OperationsCoordinate with Central Facilities, Security, and Production to resolve building-related issues.Coordinate facility and environment operations (HVAC schedules, door schedules, maintenance requests, furniture, equipment, and shared resources).Provide quality assurance for custodial staff; address cleaning issues.Collaborate with the Director of Security and campus Safety & Security Associate to ensure all doors, locks, and security measures function properly, and the campus remains secureEvent & Logistics CoordinationCoordinate facility logistics, room setups, scheduling, and operational details for internal ministry events, conferences, and special events..Manage the campus relationship with Heritage Leadership Academy (HLA), including room scheduling, resource coordination, and ongoing operational communication.Support external events hosted at the Capital Hills campus by serving as the operational liaison for logistics, facility readiness, and communication.Coordinate with campus ministries and Central Events to ensure spaces are prepared and operational needs are communicated in advance.Campus Coordination & CommunicationReview the campus calendar and proactively identify scheduling conflicts, facility needs, and operational considerations.Partner with campus ministry leaders to coordinate room usage, campus logistics, and event readiness.Participate in bi-weekly Capital Hills staff meetings to communicate operational updates and stay aligned with ministry priorities.Build collaborative relationships with Central Support teams to ensure campus operations effectively support ministry.Churchwide EventsThe hours for this position are expected to be 20 hours per week. As one church that meets in many locations, there are several times throughout the year that Summit holds church-wide events in an effort to do whatever it takes to reach all people. All staff members are expected to serve at these church-wide events regardless of the positions they hold.Such events include, but are not limited to: Easter services, church-wide prayer meetings, Good Friday service, and Christmas services. Serving expectations will be communicated in advance of each event.