Campus Network Operations Leader

Vanguard University of Southern California; Costa Mesa (CA); On-site; USD 95,000 - 98,000; Full time

Job summary

Vanguard University of Southern California seeks a Network Operations Manager to lead the campus network operations team, oversee LAN/WAN performance, and manage security controls. You will coordinate incident response, supervise staff, and shape policies with IT leadership.

The role focuses on delivering reliable network services, training personnel, and driving continuous improvement across networking, systems, and related R&D initiatives.

Qualifications

• Bachelor's degree required in IT/CS/IS/Engineering.
• 5+ years in network infrastructure, systems administration, or enterprise technology operations.
• 3+ years in supervisory or team leadership roles.

Responsibilities

• Provide leadership, supervision, mentoring, and professional development for Network Operations and helpdesk staff.
• Lead design, implementation, monitoring, and support of the campus network infrastructure.
• Coordinate incident response and outages, ensuring rapid remediation.
• Collaborate with faculty, staff, and leadership to deliver technology solutions.
• Develop and maintain operational procedures and documentation.

Skills

Leadership

Network operations

Troubleshooting

Communication

Staff training

Education

Bachelor's degree in IT/CS/IS/Engineering

5+ years in network infrastructure/enterprise tech

3+ years supervisory experience

Tools

Microsoft 365

Active Directory

Azure/Entra ID

Exchange

SharePoint

Windows Server

Job description

Vanguard University of Southern California seeks a Network Operations Manager to lead the campus network operations team, oversee LAN/WAN performance, and manage security controls. You will coordinate incident response, supervise staff, and shape policies with IT leadership.

The role focuses on delivering reliable network services, training personnel, and driving continuous improvement across networking, systems, and related R&D initiatives.