Campus Mailroom Specialist: Sorting, Dispatch & Service

Vanderbilt; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt University Mail Services is hiring a Mail Clerk to sort, track, and deliver campus mail and packages with accuracy and care. You will support the Vanderbilt community daily, operate mailroom equipment, and maintain records of deliveries.

Role requires lifting up to 50 lbs, good organizational skills, and customer-focused service. You’ll work in a fast-paced environment, collaborating with departments and external couriers while upholding university policies and safety standards.

Qualifications

• High school diploma or GED required.
• 2+ years in a postal or mailroom environment preferred.
• Valid TN driver’s license and clean MVR may be required.
• Able to compute postage, shipping rates, and mailroom charges.
• Intermediate computer skills and strong organizational abilities.
• Able to lift up to 50 lbs and work independently or in a team.

Responsibilities

• Receive, sort, and distribute incoming mail and packages to departments and individuals.
• Ensure mail is sorted by recipient’s name, department, or other criteria by 9 am daily.
• Handle special deliveries, including registered, certified, and express mail.
• Determine the proper disposition of undeliverable mail within the same day of receipt.
• Collect outgoing mail, weigh, apply postage, and coordinate with courier services.
• Maintain accurate records of mail activity and delivery dates.
• Assist students, faculty, and staff with mail-related inquiries and guidance.
• Operate and maintain mailroom equipment and report malfunctions.

Skills

Customer service

Teamwork

Attention to detail

Communication

Education

High school diploma or GED

Tools

Postage meters

Sorting machines

Labeling machines

Job description

Vanderbilt University Mail Services is hiring a Mail Clerk to sort, track, and deliver campus mail and packages with accuracy and care. You will support the Vanderbilt community daily, operate mailroom equipment, and maintain records of deliveries.

Role requires lifting up to 50 lbs, good organizational skills, and customer-focused service. You’ll work in a fast-paced environment, collaborating with departments and external couriers while upholding university policies and safety standards.