On-Site Mailroom Associate - Customer Service Focus

University of Virginia; Charlottesville (VA); On-site; USD 26,000 - 29,000; Full time

Job summary

University of Virginia seeks a Mail Clerk to support a busy mailroom in Charlottesville. You will work with students, carriers, and staff to sort, process, and deliver mail and packages, operating mailroom equipment and vehicles as needed.

The role emphasizes reliability, attention to detail, and strong customer service, with a focus on on-site work and standing for extended periods. Minimum qualifications include a high school diploma and Virginia driver’s license.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or mailroom is a plus.
• Basic computer skills needed for daily tasks.

Responsibilities

• Pick up mail and packages using mailroom vehicles.
• Process and sort mail and packages.
• Deliver mail to satellite locations using mailroom vehicles.
• Shelve mail and packages in designated locations.
• Issue packages to recipients.
• Assist students, staff, and faculty with issues.
• Process undeliverable mail and packages.
• Maintain mail preparation equipment and systems.
• Keep the work area clean and orderly.

Skills

Customer Service

Basic computer knowledge

Education

High school diploma or equivalent

Tools

Valid Virginia driver’s license

Job description

University of Virginia seeks a Mail Clerk to support a busy mailroom in Charlottesville. You will work with students, carriers, and staff to sort, process, and deliver mail and packages, operating mailroom equipment and vehicles as needed.

The role emphasizes reliability, attention to detail, and strong customer service, with a focus on on-site work and standing for extended periods. Minimum qualifications include a high school diploma and Virginia driver’s license.