Campus Mail Services Coordinator

Roanoke-College; Salem (VA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

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Job summary

Roanoke College in Salem, Virginia invites applications for a Mail Services Assistant to support daily campus mail operations. The role reports to the Mail Services manager and involves supervising student workers, processing incoming and outbound mail, and ensuring accurate postage and records.

Ideal candidates will have a high school diploma, strong numerical skills, proficiency with English communication, and basic knowledge of Microsoft Office and mail software.

Qualifications

• High school diploma or equivalent.
• Ability to read numbers correctly.
• Ability to read and effectively communicate in English.
• Must complete required training, which may be offered in-person or online.
• Ability to use computer-based productivity software (i.e. Microsoft Office, Pitney Bowes SendSuite).
• Previous experience in a mail room preferred.

Responsibilities

• Assists in the training, scheduling and supervision of the student workers
• Performs routine duties as needed including receipt and dispersal of incoming U.S. Mail, Amazon, FedEx, UPS and others, metering of outgoing mail, pick up and distribution of interdepartmental mail, forwarding mail in a timely manner
• Processing transactions at the cash register using Federal postal guidelines to insure each item has adequate postage while using proper cash handling techniques
• Perform opening and closing duties, including credit card processing and making daily deposits.
• Follows through on instructions set forth by the Manager and contributes to the planning and implementation of new initiatives or process improvement
• Assists in keeping accurate records
• Responsible for assignment of campus mail boxes and the proper distribution of the related information
• Stays abreast of all mailing regulations
• Assists the coordination with processing all types of mailings including bulk mailings
• Responsible for maintaining a pleasant, professional working relationship with all customers, coworkers and campus community members
• Performs other tasks as assigned or mandated by the position

Skills

English proficiency

Cash handling

Mail processing

Education

High school diploma

Tools

Pitney Bowes SendSuite

Microsoft Office

Job description

Roanoke College in Salem, Virginia invites applications for a Mail Services Assistant to support daily campus mail operations. The role reports to the Mail Services manager and involves supervising student workers, processing incoming and outbound mail, and ensuring accurate postage and records.

Ideal candidates will have a high school diploma, strong numerical skills, proficiency with English communication, and basic knowledge of Microsoft Office and mail software.