Campus Mail & Copy Center Supervisor

The Chronicle Of Higher Education, Inc.; Chesterbrook (PA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Dynamic educational environment

Opportunity for professional development

Serving a vibrant community

Job summary

The Chronicle Of Higher Education, Inc. is looking for a dedicated Coordinator of the Mail and Copy Center to oversee daily operations, manage a student staff, and respond to customer needs within our vibrant community. Key responsibilities include mail preparation, package tracking, and maintaining efficient service delivery.

The ideal candidate will possess strong organizational and supervisory skills, experience with mailing systems, and track record of customer service. This role requires the ability to work independently and lead a team effectively.

Qualifications

• Proven organizational and operational skills necessary to efficiently coordinate and complete the daily tasks.
• Ability to communicate professionally with faculty, staff, students, and vendors.
• Experience with production printer/copier equipment and package tracking systems preferred.
• Demonstrated advanced knowledge in the use of Microsoft Excel and Word.

Responsibilities

• Manage the daily operations of the Campus Mail Center and Copy Center.
• Respond to customer needs at service windows and via telephone/e-mail.
• Hire and supervise a student staff workforce.
• Prepare and sort mail for pick-up and delivery.
• Maintain package tracking and oversee copy center tasks.

Skills

Organizational skills

Supervisory skills

Problem-solving skills

Communication skills

Independence

Customer orientation

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Digital StoreFront Web-to-Print (W2P)

Postage meter

Production printer/copier

Job description

The Chronicle Of Higher Education, Inc. is looking for a dedicated Coordinator of the Mail and Copy Center to oversee daily operations, manage a student staff, and respond to customer needs within our vibrant community. Key responsibilities include mail preparation, package tracking, and maintaining efficient service delivery.

The ideal candidate will possess strong organizational and supervisory skills, experience with mailing systems, and track record of customer service. This role requires the ability to work independently and lead a team effectively.