Campus Locksmith Lead Tech Expert & Projects

NC State University; Raleigh (NC); On-site; USD 48,500 - 50,000; Full time

Job summary

NC State University is seeking an Advanced Locksmith Level 1 to provide highly skilled technical locksmith expertise on campus. The role involves project scoping, resource allocation, and leading journey and contributing technicians, with responsibilities spanning installation, hardware specs, and cost proposals.

The position emphasizes on-site work within Building Maintenance & Operations, requires NC locksmith licensure, and includes on-call rotations and emergency response duties.

Qualifications

• High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Responsibilities

• Serve as a technical expert, guiding, training, and coaching journey and contributing level technicians on application and installation techniques.
• Research critical information, including key bittings array, construction documents, and guidelines.
• Understand and apply master key database enrollment process and procedures.
• Demonstrate the ability to review and verify construction plans and hardware specifications according to established specifications and construction guidelines.
• Proficiently work with hardware specifications.
• Handle project management tasks with a working knowledge of processes and timelines.
• Provide cost estimates and proposals for work, which includes evaluating and researching necessary requirements from vendor sources.
• Monitor and track all work orders to ensure timely completion.
• Assist the supervisor in developing timelines and milestones by identifying critical and less critical activities.
• Allocate appropriate resources and time for the completion of own work and that of the team, avoiding scheduling conflicts.
• Communicate effectively with customers regarding the necessary scope of work.
• Guide Journey-level technicians, ensuring that both Journey and Contributing level technicians have sufficient resources to complete jobs.

Skills

Locksmith expertise

Project management

Customer communication

Education

High school diploma or equivalent

Tools

AiM work order systems

Microsoft Word

Microsoft Excel

Job description

NC State University is seeking an Advanced Locksmith Level 1 to provide highly skilled technical locksmith expertise on campus. The role involves project scoping, resource allocation, and leading journey and contributing technicians, with responsibilities spanning installation, hardware specs, and cost proposals.

The position emphasizes on-site work within Building Maintenance & Operations, requires NC locksmith licensure, and includes on-call rotations and emergency response duties.