Campus Library Assistant: Frontline Patron Support

ADP, Inc.; Harrisburg (Dauphin County); On-site; USD 9,100 - 13,000; Part time

Job summary

Harrisburg University Library is seeking a Student Library Assistant to provide frontline support to patrons and assist staff with daily operations, events, and special projects. This on-site role requires a minimum 8 hours per week and active enrollment as a Harrisburg University student.

The position focuses on delivering responsive patron service, maintaining collection accessibility, and contributing student perspectives to library planning and programming.

Qualifications

• Must be a currently enrolled Harrisburg University student in good academic standing.
• Must be available to work on site for a minimum of 8 hours per week on a consistent schedule.
• Strong verbal and written communication skills.
• Reliability and accountability in maintaining a consistent work schedule.
• Attention to detail in handling materials, processing requests, and organizing information.
• Commitment to providing a positive experience for all library patrons.

Responsibilities

• Assist library patrons by answering common questions and providing referrals, directions, and instructions.
• Process interlibrary loan (ILL) requests accurately and in a timely manner.
• Research requests for books and other materials on behalf of patrons and staff.
• Assist with lending services, including shelf checks, reshelving returned materials, and inventory checks.
• Maintain accurate organization of physical and digital library resources in accordance with library procedures.
• Assist with planning, setup, and marketing for library events and activities.
• Download and organize library statistics as directed by library staff.
• Contribute to special projects such as resource analysis and research initiatives as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Reliability

Customer service

Job description

Harrisburg University Library is seeking a Student Library Assistant to provide frontline support to patrons and assist staff with daily operations, events, and special projects. This on-site role requires a minimum 8 hours per week and active enrollment as a Harrisburg University student.

The position focuses on delivering responsive patron service, maintaining collection accessibility, and contributing student perspectives to library planning and programming.