Campus Housing Assignments Lead

Ajcunet; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Job summary

Creighton University is seeking a Housing Administrator to oversee housing applications, assignments, and lottery processes for on-campus spaces. You’ll collect applications and deposits, maintain records, and handle room changes with accuracy while supporting students and families within FERPA guidelines.

The role involves updating dashboards, collaborating with campus partners, and ensuring smooth operation of StarRez Portal X and related housing processes.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1+ years in a Higher Education system, Housing department, or related field.
• Familiar with Banner and StarRez Housing system preferred.

Responsibilities

• Housing Assignment Management: track and assign housing using StarRez, manage waitlists and bookings.
• Advise students and families on housing processes while maintaining FERPA compliance.
• Collaborate with Admissions, Business Office, and other campus partners on housing needs.
• Manage billing and refunds in coordination with Student Accounts and Banner.
• Update and troubleshoot Housing processes in the online portal and StarRez.
• Provide training and support to Residence Life staff on housing procedures.

Skills

FERPA compliance

Customer service

Attention to detail

Collaboration

Education

Bachelor’s degree or equivalent experience

Tools

StarRez Housing system

Banner

Microsoft Excel

Microsoft Word

Job description

Creighton University is seeking a Housing Administrator to oversee housing applications, assignments, and lottery processes for on-campus spaces. You’ll collect applications and deposits, maintain records, and handle room changes with accuracy while supporting students and families within FERPA guidelines.

The role involves updating dashboards, collaborating with campus partners, and ensuring smooth operation of StarRez Portal X and related housing processes.